If you received a free phone from Palm, it was an AT&T device and should work with this.
Can you explain to what you're referring?
I've gotten an unactivated Pre Plus for AT&T from Palm. I try to use the meta doctor on it, but it cannot see the phone i.e. the Next button stays greyed out
The phone stays in the initial profile setup screen, and nothing changed when the usb is connected.
With my AT&T device I did the Palm bypass activation tool (http://developer.palm.com/index.php?opt ... le&id=2051
). In that article there is a section "Booting into Recovery Mode".
1. Plug the USB cable into your computer. Do not connect the other end to your device yet.
2. Remove the battery from the device.
3. Hold down the device's volume up button.
4. Insert the USB cable into the device.
5. Re-insert the battery.
6. Release the volume up button.
After the reboot from bypass activation the phone is in developer mode and you can run the first-use app through novacom. I found with AT&T Pre Plus I needed *any* SIM card in the slot to get past the 'no SIM card' warning and into the meat of the first-use app where you set up Palm profile. I used a Prepaid T-Mobile SIM card. It seems I need to leave it in or the phone reboots itself to the 'No SIM card' warning.
App Catalog would not download anything until I adjusted the date and time on the device to be current. Then the apps I had selected downloaded just fine. I had to update the device to get any sweet PDK apps. I also went as far as buying paid apps and it worked.